General

What is PALA Wellness?

PALA Wellness is an educational platform dedicated to helping people understand the connection between mind and body through a blend of psychology, nutrition, and lifestyle practices. Our mission is to make evidence-informed wellbeing accessible, structured, and human – so healing feels less overwhelming and more sustainable.

Where is PALA Wellness based?

PALA Wellness was founded in Miami, Florida, and operates entirely online, serving an international audience.

How can I contact you?

You can reach us through the contact form on our website or by email at support@palawellness.com. We do our best to reply within 2-3 business days (Monday-Friday).

Courses and Enrollment

What courses do you offer?

Our flagship program, Beyond the Blues, explores the gut-brain connection and how biological, psychological, and lifestyle factors influence anxiety and depression. Additional courses will be released over time, each focusing on a different aspect of mind-body wellbeing.

When do courses start?

Courses are self-paced. Once you enroll, you’ll receive immediate access to all course materials and can begin whenever you’re ready. There are no fixed start dates.

How long will I have access to my course?

Enrollment includes lifetime access to the materials and any future updates, unless otherwise stated on a specific course page.

Are refunds available?

Because our programs include immediate access to all digital materials, all course enrollments are non-refundable. We encourage you to read the course information carefully before joining.

Are payment plans available?

At this time, courses are offered as one-time payments. Payment plans may become available in the future.

Do I need a background in health or psychology?

No. PALA courses are designed to be clear and accessible to anyone interested in understanding their wellbeing through an evidence-based, holistic lens.

Is there any live component or one-on-one coaching?

Courses are fully self-paced and do not include live sessions or private coaching. However, each program includes access to a private online community where members can reflect, share, and connect.

Retreats and Future Offerings

Do you host retreats or in-person events?

We plan to begin offering wellness retreats in the future. Details will be shared first with our waitlist members. You can register your interest in the Retreats section near the bottom of our homepage to receive early updates.

Medical and Safety Information

Are PALA Wellness programs a form of therapy or medical treatment?

No. PALA Wellness provides educational and informational resources only. Our content does not replace medical advice, therapy, or professional care.

Participation in PALA Wellness programs is voluntary, and you are responsible for your own health decisions. Always consult your licensed healthcare provider before making any changes to your medication, diet, exercise, or supplement routine.

Can I take part if I’m in therapy, on medication, or have a medical condition?

Yes. PALA programs can complement existing care but are not a substitute for it. Please speak with your healthcare provider before making any lifestyle or nutritional changes, or before practicing any breathwork or meditative exercises included in the programs.

What if I’m in crisis or feeling unsafe?

If you are in immediate distress or experiencing thoughts of self-harm, please seek professional or emergency help locally right away. PALA Wellness courses are not designed for crisis support.

Technical and Access

How can I access the course and community?

Once you enroll, you’ll receive an email with instructions to create your private login for our secure online learning portal. You can access your course and community from any device with an internet connection.

Can I join from outside the United States?

Yes. Our programs are available worldwide. All materials are currently in English.

What if I lose access or change my email?

If you ever lose access to your course, please contact us using the Contact page. We’ll verify your purchase and restore your access promptly.

Legal and Policy

Is my personal information secure?

Yes. We value your privacy and take data protection seriously. Your personal details are collected and processed in accordance with our Privacy Policy.

Do you offer certificates of completion?

PALA courses are educational programs for personal wellbeing. They do not currently provide professional certification or continuing education credits.

Where can I review your legal policies?

You can read our Terms of Use and Privacy Policy at the bottom of every page on our website.