Last Updated: Dec, 12th, 2025

PALA Wellness LLC (“PALA Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit palawellness.com, enroll in our programs, join our community, or interact with us through our website and related platforms, including Kajabi (collectively, the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Who We Are

PALA Wellness LLC is a Florida-registered company operating from the United States.

Contact for privacy matters:
support@palawellness.com

2. Information We Collect

We collect information in the following ways:

a) Information You Provide Voluntarily

You may choose to provide personal information when you:

• sign up for a newsletter or waitlist,

• purchase a course or digital product,

• create an account or join our community,

• submit feedback, reflections, surveys, or reviews,

• contact us via email or forms.

This information may include:

• first and last name,

• email address,

• account login details,

• payment-related information (processed securely by third-party providers),

• voluntary health, wellbeing, or lifestyle information shared in courses, surveys, or community spaces,

• content you choose to post in community discussions.

Participation in courses, surveys, and community features is entirely voluntary.

b) Payment Information

Payments for PALA Wellness products and services are processed by third-party providers such as Kajabi Payments, Stripe, or PayPal.
We do not store or have access to your full payment card details.

c) Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

• IP address,

• browser type and device information,

• pages visited and time spent on the Site,

• referral sources.

This data helps us understand how our Site is used and improve functionality.

3. Cookies and Tracking Technologies

Our website uses Squarespace’s default cookies and standard analytics tools. These may include:

• essential cookies for site functionality,

• analytics cookies (such as Google Analytics),

• marketing or tracking tools (including Meta / Facebook pixels for Instagram advertising).

You can manage or disable cookies through your browser settings or via the cookie banner on our Site. Please note that disabling cookies may affect certain features.

4. How We Use Your Information

We use your information to:

• deliver and manage access to courses, content, and community features,

• process purchases and transactions,

• send newsletters, updates, waitlist notifications, and relevant communications,

• respond to inquiries and support requests,

• improve our Site, programs, and user experience,

• comply with legal and regulatory obligations.

We do not sell or rent your personal information.

5. Health & Wellbeing Information Disclaimer

Any health-related, emotional, or wellbeing information you voluntarily share with PALA Wellness is provided at your discretion and is used solely for educational and community purposes.

PALA Wellness provides educational and informational content only and does not offer medical, psychological, or therapeutic services.
No doctor–patient or therapist–client relationship is created.

Please refer to our Terms of Use for full disclaimers regarding health and medical matters.

6. Community Participation

If you participate in community areas hosted through Kajabi:

• information you choose to share may be visible to other members,

• you are responsible for the content you post,

• we reserve the right to moderate or remove content that violates our community standards.

7. How We Share Information

We may share your information only with:

• trusted service providers (such as Kajabi, payment processors, analytics tools),

• legal or regulatory authorities when required by law,

• successors in the event of a business transfer or restructuring.

All third-party providers are expected to handle data in accordance with applicable privacy laws.

8. International Users & GDPR

PALA Wellness operates from the United States but serves a global audience.

If you are located in the UK, EU, or another jurisdiction with data protection laws, you have the right to:

• access your personal data,

• request correction or deletion,

• withdraw consent to marketing communications,

• request restriction of processing.

To exercise these rights, contact us at support@palawellness.com.

9. Data Retention

We retain personal information only for as long as necessary to:

• provide our services,

• comply with legal obligations,

• resolve disputes,

• enforce our agreements.

10. Data Security

We take reasonable technical and organizational measures to protect your information. However, no online system can be guaranteed to be 100% secure, and you use the Site at your own risk.

11. Children’s Privacy

PALA Wellness is intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 18.

12. Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of the Site constitutes acceptance of the updated policy.

 14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

support@palawellness.com

PALA Wellness LLC

Miami, Florida 33156, United States